Optimization of Educational Quality Assurance Through Digital Observation: A PPEPP-Based Analysis of Nurul Jadid Senior High School
Keywords:
educational quality assurance, digital observation, internal quality assurance system, PPEPP cycle, digital quality managementAbstract
The rapid advancement of digital technology has prompted educational institutions to strengthen quality assurance systems through digital platforms. School websites and social media have evolved beyond communication tools, serving as indicators of institutional transparency, accountability, and educational quality. This study examines the optimization of educational quality assurance through digital observation based on the Internal Quality Assurance System (IQAS/SPMI) and the PPEPP cycle (Determination, Implementation, Evaluation, Control, and Improvement) at Nurul Jadid Senior High School. A descriptive mixed-method approach was employed, combining quantitative scoring and qualitative analysis. Data were collected through digital observation and documentation of the school’s website and social media using an instrument covering five dimensions: information transparency, academic services, quality evidence, institutional activities, and quality evaluation and improvement. The findings revealed a total score of 50 out of 80 (62.5%), indicating a good level of digital-based quality assurance implementation. Institutional activities achieved the highest score (100%), followed by quality evidence (75%) and information transparency (68.75%). In contrast, academic services (31.25%) and quality evaluation and improvement (37.50%) remained relatively weak. The study concludes that the school has established strong digital visibility and public communication; however, the evaluation, control, and continuous improvement stages of PPEPP are not yet fully reflected digitally.
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