Evaluating Educational Institution Quality Through Virtual Observation: an SPMI–PPEPP Perspective on the Official Website of MAN Lumajang
Keywords:
Digital Quality Assurance, Educational Quality Management, Internal Quality Assurance System (SPMI), PPEPP Cycle, Virtual ObservationAbstract
Digital transformation has encouraged educational institutions to strengthen quality assurance systems through digital platforms, particularly official school websites. Beyond serving as communication media, school websites represent institutional transparency, accountability, and quality culture. This study aims to evaluate educational quality through a virtual observation approach using the Internal Quality Assurance System (SPMI) and the PPEPP cycle framework on the official website of MAN Lumajang. A mixed descriptive method was employed, utilizing digital observation and documentation techniques. The assessment focused on five dimensions: information transparency, digital academic services, quality evidence, digital quality activities, and quality evaluation and improvement. The findings indicate that MAN Lumajang achieved a digital quality score of 63 out of 80, categorized as good. The strongest aspect was digital quality activities, while quality evidence and digital quality evaluation remained relatively weak. The study concludes that although institutional transparency and digital communication are well established, stronger evaluation, monitoring, and continuous improvement systems are required to support sustainable Digital Quality Assurance.
References
Alharbi, N. S. (2024). Evaluating competency-based medical education : a systematized review of current practices. 1–10.
Barus, N. A., & Lama, A. V. (2024). Optimizing Resources in the Implementation of Internal Quality Assurance Systems : An Exploratory Study in Islamic Educational Institutions. 05(02), 124–134.
Bayu Priyatna, 2 Septiana Rahayu, 3 Agustia Hananto. (2025). REPOSITORY SISTEM PENJAMINAN MUTU INTERNAL (SPMI) BERBASIS WEB APLIKASI MENGGUNAKAN FRAMEWORK CODEIGNITER. 9(2), 304–317.
Daradjat, M. D., & Saputra, R. (2021). EVALUASI MUTU WEBSITE POLITEKNIK NEGERI BANDUNG MENGGUNAKAN METODE WEBQUAL 4 . 0 QUALITY EVALUATION OF POLITEKNIK NEGERI BANDUNG WEBSITE USING WEBQUAL 4 . 0 METHOD. 23–30.
Dwi, T., Ali, L., Zakaria, S., Hukum, F., Malang, U. M., Raya, J., No, T., & Java, E. (2026). Model Transparansi Keuangan Digital Pencegahan Korupsi di Sekolah Menengah Untuk. 11(1), 90–101.
Elbadiansyah, M. (2022). Evaluation Model of Internal Quality Assurance System in Universities. 14, 1157–1172. https://doi.org/10.35445/alishlah.v14i1.1968
Fauzi, M. A., Alim, N., & Harsoyo, R. (2024). Implementation of the Internal Quality Assurance System ( SPMI ) as An Effort to Improve the Quality of Higher Education in Indonesia. 9(2), 175–183.
Idris, A., Trisnamansyah, S., & Wasliman, I. (2022). Implementation of The Internal Quality Assurance System in Improving School Quality. 3(2), 27–34.
Kholidya, C. F., Widiyanah, I., Choirunnisa, N. L., Matheos, Y., Malaikosa, L., Rahmadiani, D., Nur, K., Zawawi, A. A., Mardiani, D. P., Widya, N., & Surabaya, U. N. (2025). Institutional Implementation of the Internal Quality Assurance System ( SPMI ): A Review of the SiMutu Application at UNESA. 3(1), 1001–1008.
Lailina, A., & Zahrok, N. (2020). Implementasi Sistem Penjaminan Mutu Internal ( SPMI ) di Sekolah Menengah Kejuruan ( SMK ). 8(2), 196–204.
Pirata, R., Faturahman, M. F., & Picauly, M. A. (2023). Evaluasi dan Optimalisasi Kinerja Website Sekolah dalam Transformasi Digital. https://doi.org/10.59328/JAPATUM.2023.2.2.60
Prapsetyo, A., Teknik, P., Pertahanan, S., Militer, A., Tengah, M. J., Lestari, K., Utara, S., Raharjo, T., Manajemen, P., Akademi, P., Teknik, P., Pertahanan, M., & Militer, A. (2026). IMPLEMENTASI SISTEM PENJAMINAN MUTU INTERNAL BERBASIS. 13(1), 42–47.
Rambe, N., Siahaan, A., & Nasution, I. (2025). Implementation of Internal Quality Assurance System in Improving the Quality of Education. Electronic Journal of Education, Social Economics and Technology. https://doi.org/10.33122/ejeset.v6i2.863
Ranisa, S., Suriansyah, A., & Purwanti, R. (2025). Implementasi Sistem Penjaminan Mutu Internal ( SPMI ) dalam Meningkatkan Mutu Pendidikan di Sekolah. 19.
Rini, R. Y., Fikri, M., Mutaqin, T., & Widi, L. E. (2022). Implementasi STEAM dalam Mengkonstruksi Kesetaraan Gender pada Anak Usia Dini. 6(6), 6661–6674. https://doi.org/10.31004/obsesi.v6i6.3436
Sihite, S., Hajar, D., Nusantara, P. M., & Tangerang, K. (2026). Evaluasi Mutu Sebagai Strategic Early Warning System Dalam Pengambilan Keputusan di Politeknik. 2(1), 37–47.
Sugesti, T. (2023). Management of the Internal Quality Assurance System ( SPMI ) for Higher Education. 3(3), 146–151. https://doi.org/10.30596/jcositte.v1i1.xxxx
Wei, S., & Yin, G. (2024). Optimizing Online Teaching : Total Quality Management in Action for Quality Assurance Measures. 13(4), 168–184. https://doi.org/10.5539/jel.v13n4p168
Zainul, M., Yulianti, F., & Rofiq, S. A. (2026). Optimizing Social Media and School Websites for Promotional Branding in Indonesian Madrasahs : Achieving Competitive Advantage in the Digital Era. 7(1), 28–43.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Diah Ayu Dwi Tarwiyah, Prita Dwi Anggraeni, Mona Novita (Author)
This work is licensed under a Creative Commons Attribution 4.0 International License.
